A high-level team responsible for monitoring the Hajj arrangements has arrived in Madinah Munawwarah to ensure the provision of best accommodation, transportation, food, healthcare and other logistic facilities for the government Hajj scheme pilgrims.
The team is led by Joint Secretary of Ministry of Religious Affairs and Interfaith Harmony, Arshad Farid Khan.
The Ministry has started diligently to identify areas for improvement and implement necessary measures, ensuring the enhancement of service quality provided to the pilgrims.
In an interview with Radio Pakistan’s correspondent in Madinah Javed Iqbal, Arshad Farid Khan has pledged to continuously and rigorously monitor the facilities for Hajj to provide intending pilgrims with optimum services and amenities, ensuring their needs are effectively met.
Thanking to the round-the-clock efforts of the dedicated ministry staff, he said the complaints regarding luggage and other issues raised by intending pilgrims have been successfully resolved, bringing the backlog to nearly zero percent.
Upon their arrival in Madinah, the high-level hajj monitoring team wasted no time in conducting surprise inspections of food facilities and accommodation arrangements. Immediate action was taken against catering companies that displayed unsatisfactory performance with some receiving warnings and others being blacklisted for future engagements.
He stated that due to the expansion of Masjid e Nabvi, it was revealed that over 65,000 accommodations became redundant. However, the dedicated staff worked tirelessly day and night to ensure alternative residences. Remarkably, more than 95 percent of the accommodations were successfully arranged in close proximity to Masjid e Nabvi, providing convenient access for pilgrims.
According to Arshad Farid, a total of 19,000 intending pilgrims will arrive in Madinah by tonight.
He further mentioned that the Main Control Office in Madinah is diligently overseeing operations and the influx of hajj flights will continue until 5th of next month.
Source: Radio Pakistan